2-Day Instructor-Led Training
ServiceNow Official Content
Available for Private Team Training
ServiceNow Exam Voucher Included
ServiceNow Human Resources (HR) Implementation Training
Course 2530
- Duration: 2 days
- Exam Voucher: Yes
- Language: English
- Level: Intermediate
This two-day interactive course prepares implementers to configure and deploy the ServiceNow Human Resources Service Delivery (HRSD) application. Participants work as technical consultants in a guided, hands-on environment to configure HRSD features, secure HR data, manage Employee Center experiences, and apply Zurich release implementation best practices.
ServiceNow HR Implementation Course Delivery Methods
Online
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ServiceNow HR Implementation Course Information
Audience & Prerequisites
Who Should Attend: Consultants and technical professionals responsible for implementing the ServiceNow Human Resources Service Delivery application.
Prerequisites: Welcome to ServiceNow; ServiceNow Administration Fundamentals; Get Started with Now Create; ServiceNow Platform Implementation; Employee Center Essentials; Introduction to HR Service Delivery (HRSD); HRSD Fundamentals.
Certification & Exam Information
This course includes an exam voucher. Certification details and eligibility are governed by ServiceNow HRSD implementation certification guidance.
ServiceNow HR Implementation Course Outline
Module 1: Human Resource Service Delivery (HRSD) Overview
- Objectives: Review course prerequisites; review HRSD applications; discuss implementation considerations.
Module 2: Configure HRSD
- Objectives: Review HRSD tables and components; perform core HRSD configuration; configure case assignment options; configure localization and internationalization.
Module 3: Additional Concepts
- Objectives: Configure content automation and campaigns; manage employee documents; execute quick start tests.
Module 4: Secure HRSD
- Objectives: Apply governance strategies; configure delegated development; lock down HR administration.
Module 5: HR Integrations
- Objectives: Explore HR integrations.
Module 6: Now Intelligence for HRSD
- Objectives: Explore Now Intelligence capabilities for HRSD.
Module 8: Dig Deeper
- Objectives: Explore advanced features; review implementation considerations; apply additional tips for success; optionally work through the HR Implementation Simulator if time allows.
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ServiceNow HR Implementation Course FAQs
Once enrolled, ServiceNow University is available to everyone and provides users access to ServiceNow’s full range of training content, hands-on practice, certifications, and badges. Built on the Now Platform, Now Learning is the place for any ServiceNow user to learn, improve their skills, and share their accomplishments. Visit ServiceNow for more details.
Please see the Cancellation and Rescheduling Policy.
For instructor-led ServiceNow training courses which unlock an exam voucher, attendees and view their vouchers within ServiceNow University. Click your name in the top right-hand corner and select My Learning Profile and then the My Vouchers tab. Voucher codes are sent to the email address in your ServiceNow University account. Vouchers expire 1 year after the completion of the course, and the exam must be completed by the expiration.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.